Privacy Policy for Erawan Digital

Last Updated: 27th November 2025

Effective Date: 1st November 2025

 

1. Introduction

Welcome to Erawan Digital (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices with regards to your personal information, please contact us at contact@erawandigital.com.

This Privacy Policy governs the privacy policies of our website, www.erawandigital.com, and describes how we handle the information we collect when you visit our site or use our digital marketing services.

 

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

A. Personal Information Provided by You

Depending on how you interact with us, we may collect the following:

  • Contact Details: Name, email address, phone number, and physical/business address.

  • Business Information: Company name, website URL, industry, and marketing budget (if provided in inquiry forms).

  • Account Credentials: Passwords and security data (if you create a client portal account).

B. Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include:

  • Log and Usage Data: IP address, browser type, device settings, operating system, language preferences, referring URLs, and mobile carrier.

  • Device Data: Information about your computer, phone, tablet, or other devices you use to access the website.

  • Location Data: General location data (such as city or country) based on your IP address.

 

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

  • To Provide Services: To deliver the digital marketing services, audits, or consultations you have requested.

  • To Communicate: To send you administrative information, invoices, or updates regarding our terms and policies.

  • Marketing & Promotions: To send you marketing communications (newsletters, offers) that we believe may be of interest to you. You can opt-out at any time.

  • Analytics: To analyze trends, usage, and activities in connection with our website to improve our user interface and service offerings.

 

4. Sharing Your Information

We do not sell your personal information. We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal bases:

  • Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, email delivery, hosting services, CRM tools).

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

 

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

  • Essential Cookies: Necessary for the website to function.

  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).

  • Marketing Cookies: Used to track visitors across websites to display ads that are relevant and engaging.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

 

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

 

7. Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

 

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Right to Access: Request copies of your personal data.

  • Right to Rectification: Request correction of inaccurate information.

  • Right to Erasure: Request deletion of your personal data (“Right to be Forgotten”).

  • Right to Opt-Out: Unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in the emails we send.

To exercise these rights, please contact us at contact@erawandigital.com.

 

9. Third-Party Websites

Our website may contain links to third-party websites or services (e.g., social media platforms, partner portfolios) that are not owned or controlled by Erawan Digital. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

10. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

 

11. Contact Us

If you have questions or comments about this policy, you may contact us by email or post at:

Erawan Digital

 Email: contact@erawandigital.com